With over two decades in the insurance business, we understand the needs of businesses are continually evolving along with the solutions for minimizing risks.
A recent trend in the insurance industry is more and more locally owned agencies are being operated by large regional or national firms. A client may not notice a change initially, but the new service model means that clients are left without an advocate. Genuine help, customer care and answers to tough questions are often buried in layers of call centers as local reps are now focused entirely on writing new business.
Navigating the maze of risk assessment, premiums, claims and problem solving is highly unique to each client. And this recent shift in how insurances agencies are serving their clients leaves a large segment of our local market under served.
After seeing many local businesses fall through the cracks when being served by the larger firms, we decided to search for a superior and more community-oriented solution. Cain Insurance Solutions, a Division of Insurance One Agency, was created so that we could focus on meeting the insurance and risk management needs of businesses, non-profits churches, private schools, professionals, contractors, oil and gas producers, service companies and other businesses native to west Texas.
A partnership with Insurance One Agency was a perfect fit as their approach, like ours, capitalizes on personal connections and accountability. Insurance One Agency was formed in 1992 and now has twenty independent offices throughout Texas with over $88 million in annual premiums. This affiliation Cain Insurance Solutions the resources of a larger entity with the ability and flexibility to focus on customized support.